About the service
Norfolk and Waveney Community Support Service provides short-term, practical support for people to support discharge and help avoid hospital admission.
We support:
Patients being discharged on Pathway Zero to help them return to the community safely
People in the community to help with temporary issues and avoid hospital admittance.
Support is short-term (typically 2 – 4 weeks). It is provided by a team of volunteers and staff across Norfolk and Waveney. When we recruit our volunteers, we undertake safer recruitment checks. The volunteers are DBS checked and trained in data protection, safeguarding, health and safety, and lone working.
The provider
The service is provided by Voluntary Norfolk. Voluntary Norfolk has strong local links bringing experience across Norfolk and Waveney in delivering community support and hospital discharge services. We use staff and volunteer models, linking people with local networks and groups to support them to be confident, resilient and engaged with their community.
The Norfolk and Waveney Community Support Service is commissioned by the Norfolk and Waveney ICB and Suffolk County Council.